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Responsible gambling
As we value your well-being and gaming experience, Kimberley Casino is committed to providing responsible gambling tools and features that help you maintain control over your playing habits.
Deposit Limits
To ensure that our players manage their bankroll wisely, we have implemented a deposit limit feature. This allows you to set limits on the amount of money you can spend on our site within a specified period. To adjust or review your deposit limit, please visit our responsible gambling page and follow these steps:
- Log in to your account.
- Click on "Responsible Gaming" from the menu bar.
- Select "Deposit Limit" from the dropdown menu.
- Choose the desired time frame for your deposit limits (Daily, Weekly, or Monthly).
- Enter the amount you wish to set as a limit.
Time-Outs
In some situations, we understand that players may need more control over their gaming activities. To address this concern, our platform offers cooling-off periods, also known as Time-Outs. These self-imposed breaks allow you to pause your account for a specified duration:
- Short Break (24 hours): Temporarily restrict access to the site.
- Cool Down Period (7 days/30 days): Block all financial transactions and limit gameplay.
To initiate or review a time-out, please follow these steps:
- Log in to your account.
- Click on "Responsible Gaming" from the menu bar.
- Select "Time-Out" from the dropdown menu.
- Choose the duration for which you want to block access (24 hours/7 days/30 days).
Self-Exclusion
As a last resort, Kimberley Casino offers permanent self-exclusion as an option for players who feel they need more extensive protection. When you choose this path:
- All financial transactions will be blocked.
- Access to the site and any associated applications will be restricted.
To initiate or review your self-exclusion status, please follow these steps:
- Log in to your account.
- Click on "Responsible Gaming" from the menu bar.
- Select "Self-Exclusion" from the dropdown menu.
Reality Checks
For an additional layer of protection, our reality checks feature alerts you after each gaming session with a summary of your recent activities. This includes:
- Session time
- Winnings/losses
- Total deposited amount
To enable or review Reality Checks, please follow these steps:
- Log in to your account.
- Click on "Responsible Gaming" from the menu bar.
- Select "Reality Check" from the dropdown menu.
Game History
Accessing and managing your game history provides valuable insights into your betting patterns and outcomes. You can view detailed records of your previous gaming sessions by:
- Logging in to your account.
- Clicking on "Account Info".
- Locating the 'Game History' section.
Return-to-Player (RTP) Disclosure
To promote fair play, Kimberley Casino ensures that all games provided by our third-party suppliers adhere to stringent standards for return to player rates and other parameters. You can find this information in the footer of each game's page or within the individual game details on our site.
Links to Support Organizations
For additional support, we have partnered with leading organizations dedicated to promoting responsible gambling:
- Gamblers Anonymous
- Gambling Therapy
These resources are available 24/7 and offer confidential advice for players seeking help.